Family Service - Job Opportunities

Family Service Agency of San Mateo County offers a wide range of opportunities for employment and career growth. As the needs of our diverse community and clientele change, so to do the services we offer. If you are a person who is starting out in your career or a seasoned veteran looking to make a difference, Family Service might be the perfect step for you. Our organization values its diverse workforce and the importance of teamwork. We provide opportunities for creative thinkers and problem solvers. Family Service is an equal opportunity employer.

In addition, here are some of the other benefits we offer:

Competitive pay and benefits
Accrued vacation and sick time
Huge growth potential
Paid training
Life insurance policy of $15,000 for employees working over 30 hours per week
Membership to local credit union

All cover letters and resumes should be directed to:
Human Resources
Family Service Agency of San Mateo County
24 Second Avenue
San Mateo, CA 94401
Email: hr@fssm.org
Fax: 650-403-4305

The following Employment Listings were last updated on May 6th, 2008.

Currently, Family Service has job openings in the following areas:

Child Development and Education

CHILD DEVELOPMENT AND EDUCATION

TEACHER
Department: Child Development and Education
Location: Redwood Child Development Center in Redwood City
Status: Position has been filled

DESCRIPTION:

This is program for teen parents located at Redwood High School. The person will be responsible for supervising and assigning duties to other staff or parents in order to provide a warm and nurturing environment for children six-weeks to two-years-old. They will plan and participate in all activities in the classroom and work as part of a team with all center staff. They must have the ability to accept children and adults from diverse backgrounds.

QUALIFICATIONS:

Must be 18-years of age and possess a high school diploma or GED
Hold a Child Development Teacher Permit or be eligible to apply with a minimum of twenty-four units of Early Childhood Education
Experience with infants and toddlers
Spanish bilingual is preferred
Upon employment, negative TB test results and fingerprint clearance must be submitted

SALARY AND BENEFITS

Full-time, eight hours a day
Salary dependant upon education and experience
Medical benefits for the employee provided one month after employment
Dental insurance available
Two weeks vacation and ten days sick leave provided per year
Financial assistance for professional growth/workshops/conferences whenever possible

FAMILY LOAN PROGRAM

PART TIME LOAN ASSISTANT, BILINGUAL SPANISH SPEAKING

VISITATION PROGRAM

VISITATION SUPERVISOR
The Supervisor is responsible for supervising parent-child visits.

QUALIFICATIONS:

BA in related field required. Bilingual in Spanish preferred.
Background in working with children and families in transition, desirable.
Excellent organizational skills.
Good computer skills including email, MSWord, MSExcel and Outlook Calendar.
Effective verbal and written communication skills.
Maturity, good judgment, dependability, accuracy, and attention to detail.
Flexibility and a team player.

DUTIES & RESPONSIBILITIES:

Be responsible for the overall supervision and case management of clients. This includes supervising visits and all case documentation. Monitor and document all interaction between children and visiting parties. Intervene on all inappropriate behavior immediately.
Act as a role model for parents/caregivers; provide support, guidance, and referrals.
Report case status to social workers.
Services may be held off-site as well as at Family Service facilities and other sites within San Mateo County.
Must be able to work under general supervision with children and adults.
Bilingual in Spanish or other languages may be required.

PERSONAL:

Obtain fingerprint clearance before first day of employment.
Verification to legally work in the US.
Ability to get to off-site locations for job and business related activities.
Driving a personal car on Family Service business requires an appropriate level of insurance and must be cleared to drive through Family Service’s insurance carrier and will clear driver through Family Service insurance carrier.)
Ability to work week days, weekends and evenings. Over-time may be required.

THERAPEUTIC SUPERVISOR

The Therapeutic Supervisor conducts therapeutic visits for clients of Family Service and provides clinical input to parents for improving their visit and their relationship with the child. They work conjointly with parents and children to set relationship goals and work toward improved parent/family functioning. They provide supervision of visits and ensure child safety.

QUALIFICATIONS:

Masters degree in psychology or social work required. Licensed MFT or LCSW, or registered intern status (i.e. MSW intern, MFTI) required. Bilingual in Spanish preferred.
Strong background in working with children and families in transition with special emphasis on domestic violence, child abuse, substance abuse and other related trauma, required.
Good organizational and computer skills.
Effective verbal and written communication.
Maturity, good judgment, dependability, accuracy, and attention to detail.
Flexibility and a team player is a must.

DUTIES & RESPONSIBILITIES:

Responsible for the providing therapeutic visits and maintaining proper documentation. Meet requirements for client documentation.
Act as a role model for parents/caregivers, providing support, guidance, and appropriate referrals, as needed or requested.
Report case status to social workers, mediators and other referral agency professionals.
Services may be held off-site as well as at Family Service facilities and at sites within San Mateo County.
Bilingual in Spanish or other languages may be required.

PERSONAL:

Obtain fingerprint clearance before first day of employment.
Verification to legally work in the US.
Ability to get to off-site locations for job and business related activities.
Driving a personal car on Family Service business requires an appropriate level of insurance and must be cleared to drive through Family Service’s insurance carrier.
Ability to work weekdays, weekends and evenings. Over-time may be required.

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SENIOR SERVICES

CLINICAL SUPERVISOR, SENIOR PEER COUNSELING PROGRAM

Clinical Supervisor provides initial training and bi-weekly consultation to Spanish speaking senior peer counselors in San Mateo County- P/T 5 hours per week. Bilingual English/Spanish required. Must be LCSW or LMFT and be experienced and enjoy working with older adults.
No Benefits. Pay -$30.00 per hour.

MANAGEMENT

VICE-PRESIDENT OF FINANCE

GENERAL DESCRIPTION: This is a hands-on position. The VP of Finance has overall direct responsibility for the delivery and quality of financial operations and financial management, and primary responsibility for maintenance of the physical infrastructure of the organization. This includes organizing and maintaining systems for fiscal planning, accounting and payroll operations, financial reporting and control, and risk management. The preferred candidate will supervise and oversee the work of staff responsible for building operations and office management, and the development and maintenance of organization-wide information technology.

REPORTS TO: President.

JOB CLASSIFICATION: Full-time (At least 35 hours per week pay basis). Exempt.

QUALIFICATIONS:

Bachelor’s Degree minimum, Master’s Degree in management, finance or accounting strongly preferred.
Five years of supervisory experience of at least 3 people, including senior management experience.
Excellent communication skills.
Ability to work as part of team and manage organization-wide projects.
Two years experience in financial and operations management in a non-profit or human service environment.
Demonstrated ability to exercise discretion and judgment, communicate well, and work effectively with colleagues possessing a variety of personal styles.
Thorough knowledge of financial and managerial accounting concepts and practices, including familiarity with non-profit fund accounting.
Significant experience and knowledge of information technology planning and implementation issues in an organizational setting.

DUTIES & RESPONSIBILITIES:

Financial Planning, Operations and Management

Work with President to ensure the short-term and long-term financial health and integrity of the organization through monitoring, analysis and by recommending appropriate strategies or actions.
Ensure that necessary financial, grant and other reports as well as cash flow analysis are completed in a timely fashion.
Provide policy interpretation and regular oversight for accounting and payroll operations, and facilities management.
Ensure that employees are paid on time and with a minimum of error.
Oversee compliance with financial and operational policies, procedures, regulations and audit standards, and regularly review practices or procedures to identify and correct any areas of weakness.
Establish and maintain appropriate internal control safeguards.
Review and approve any exceptions to standard procedures and practices, including exceptional accounting adjustments.
Oversee annual budget analysis and development, and compilation of regular financial/budget reporting and analysis to facilitate informed decision-making by the President, staff and Board.
Assist and often take the lead on the development of budgeting and cost modeling of new grants or programs.
Oversee the development and maintenance of proper cost accounting, including allocated costs for grant compliance, incremental costs and service costs in a manner that maximizes revenue and minimized costs for the organization.
Responsible for all aspects risk management including ensuring that the organization is appropriately insured.
As part of a team oversee and reconcile other aspects of financial management, fiscal reporting and compliance for contracts and grants.
Supervise Finance/Accounting, Payroll, Facilities Management, and Information Technology staff and contractors in accordance with best practices and organization policy.
Work with outside auditors to review financial operations and compile public financial statements.
While coordinating and informing the President take the lead in staffing, and coordinating staff support for finance-related Board committees.
As requested, provide analyses and recommendations on fiscal policy, planning and management issues for the President and Board.
Lead negotiations on major administrative contracts (excludes most program contracts).
Support the President and Board in strategic planning and multi-year financial planning initiatives.
Oversee the planning and implementation of an up-to-date, reliable, and integrated information technology infrastructure.

HUMAN RESOURCE MANAGER

GENERAL DESCRIPTION:
The Human Resources Manager is a key member of the Executive Team and serves as a consultant and partner to all client groups in formulating and implementing HR strategies to enhance organizational effectiveness. The HR Manager is responsible for enabling a high performance work environment through the application of key HR practice areas, including organizational assessments, talent management, performance measurement, salary planning, employee development, and organizational initiatives and programs.

REPORTS TO: President

JOB CLASSIFICATION: Exempt, Full-time, Benefited

QUALIFICATIONS: (i.e. the following are examples only)

Bachelors in Human Resources, Business or related areas.
3-5 years of Human Resources experience.
Strong computer skills including email, MSOffice.
Ability to maintain confidentiality of all aspects of job responsibilities.
Demonstrated success in understanding and translating ambiguous business needs into strategies and concrete organization, team and individual development actions.
Exceptional organization, prioritization and follow-up skills.
Demonstrated knowledge of key Federal and California employment laws and practices.
Ability to multi-task, work under pressure, and meet deadlines.
Excellent verbal and written communication.
Experience in interacting with Payroll.
Spanish speaking desirable

DUTIES & RESPONSIBILITIES:

Build partnerships with management and identify strategic HR solutions.
Provide coaching and counsel to management and employees to drive resolution in line with organizational policies, guidelines, and employment laws.
Employee relations
Ensure HR policies and practices are applied consistently and provide direction to Program Managers.
Lead key talent processes, including career development, performance management, compensation strategies, resolution of employee relations issues, and ability to provide training to managers and employees.
Responsible for HR program administration, including benefits, FMLA/PDL/EDD claims, new hire orientation, recruitment/new hire orientation, termination paperwork/exit interviews, safety training, job descriptions/employee handbook, workers’ compensation, and labor law compliance.
Other duties as assigned by Supervisor.

PERSONAL:

Obtain fingerprint clearance before first day of employment.
Verification to legally work in the US upon hire and updated, if required.
Ability to get to off-site locations for job and business related activities.
Driving the organization’s car on Family Service business requires an appropriate level of personal insurance and must be cleared to drive through Family Service’s insurance carrier. (HR will identify appropriate level of insurance and will clear driver through Family Service insurance carrier.)
Membership in HR professional organizations. S/PHR preferred.
HR Generalist background, with progressive career responsibilities preferred.

FUND DEVELOPMENT

COMMUNICATIONS COORDINATOR

GENERAL DESCRIPTION: The Communications Coordinator is responsible for developing, maintaining and executing a comprehensive communications plan for Family Service, targeting different markets and constituencies as needed. The Communications Coordinator will prepare and maintain the organization’s website and all print and electronic collateral, as well as manage the organization’s publicity campaign and marketing efforts.

JOB CLASSIFICATION: Exempt, Full time

REPORTS TO: Associate Director of Development

QUALIFICATIONS:

2-3 years experience developing and executing communications plan for mid-size organizations
Extremely strong writing skills, encompassing excellent grammar and a diversity of persuasive styles
Experience designing and developing content for websites, using web design software to update pages
Strong layout and design skills
Ability to work well with outside vendors
Strong project management skills
Strong organizational skills, including the ability to maintain and enforce multiple communications calendars
Experience with Microsoft Office, DreamWeaver or similar web publishing software, graphic design software preferred
BA in Communication, English, Literature, Marketing or related area preferred

DUTIES & RESPONSIBILITIES:

Publicity

Manage Family Service public relations campaign with publicity consultant (Includes producing and following quarterly schedule and incorporating all timely media pitches that will arise)

Donor Communication

Works with fundraising staff to coordinate production and mailing of the Family Focus Newsletter
Coordinates, writes and produces annual report to investors
Work with fundraising staff to launch e-communication campaign, which will distribute electronic newsletters regularly to donor constituency and begin soliciting donations by email

Support Corporate and Foundations Campaign, Major Gifts Campaign by writing gift reports and/or letters of request as needed
In coordination with the grant writers, program managers and fundraising staff, establish and maintain a bank of client stories to be used for fundraising/communication efforts

Branding / Marketing

Develop marketing strategies to reach target groups
Create and maintain branding guide for new employees and volunteers
Coordinates production of signage for front windows of San Mateo headquarters and other sites, updating on a monthly basis
Coordinates signage for all centers and satellite locations
Responsible for ensuring that all Family Service materials are branded and that all employees are educated on branding standards
Develop and update Family Service messaging (including umbrella statement for press releases, elevator pitch for board members, etc.)
Work with division directors, program staff to market Family Service programs to potential clients as needed

Website

Responsible for enhancing and building out website to serve needs of multiple constituencies, including donors, clients, community partners and grantors, etc.
Maintain and update website on weekly or bi-weekly basis
Write new content, maintain site map, coordinate production of graphics and other web elements

Misc.

Manages, writes, updates, and produces all organization communication pieces, including brochures, fundraising materials, program flyers, etc.
Writes speeches for President and Board Members as needed
Writes Community Award Nominations
Other duties as assigned by supervisor.